Privacy & Cookie Policy (UK GDPR Compliant)

1. Introduction

Nimbus Roof Technologies Ltd (“we”, “our”, “us”) is committed to protecting your personal data. This Policy explains how we collect, use, store, and protect information obtained through our website.

2. Personal Data Collected

We collect personal data you provide via the contact form or newsletter subscription, including:

Full name
Company name (if applicable)
Email address
Phone number
Message content

We may also collect technical data automatically, including IP addresses and browsing information, through cookies and analytics tools.

3. Use of Personal Data

Your personal data is used for the following purposes:

Responding to your enquiries submitted via the contact form
Providing information about our services
Sending updates or newsletters only if you have explicitly opted in
Improving website performance and user experience
Analysing website traffic via Google Analytics

4. Lawful Bases for Processing

Under the UK GDPR, we must have a lawful basis to process personal data. Depending on the nature of the interaction, Nimbus Roof Technologies Ltd relies on the following lawful bases:

Consent - when you have actively opted in to receive newsletters, updates, or marketing communications. You can withdraw consent at any time by clicking the unsubscribe link or contacting us.
Contract - where processing is necessary to provide information, quotations, or services you have requested, or to take steps before entering into a contract.
Legitimate Interests - when processing is necessary for our legitimate business interests, such as responding to general enquiries, improving our website, and maintaining relationships with clients and suppliers. In all cases, we balance these interests against your rights and freedoms.
Legal Obligation - where processing is required to comply with UK law, such as record- keeping, tax, or regulatory obligations.

5. Sharing of Data

We may share your data with trusted third parties for the purposes outlined above, including:

Hosting and maintenance providers
Email service providers for newsletters
Google Analytics for website usage tracking

Some of our third-party service providers may store or process personal data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the UK Information Commissioner's Office.

We do not sell your personal data.

6. Cookies

The website uses cookies to improve functionality and analyse traffic:

Essential cookies: Required for basic website operation.
Analytics cookies: Used to monitor and improve website performance.

When you first visit our website, a cookie banner will appear allowing you to accept or reject non-essential cookies. Non-essential cookies (analytics) will only be placed if you provide consent via the cookie banner. You may opt out of non-essential cookies at any time.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected. Typically, we retain enquiry data for up to three years from the last interaction and newsletter subscription data until you unsubscribe, unless a longer retention period is required by law.

8. Your Rights

Under UK GDPR, you have the right to:

Access personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing of your data
Withdraw consent for non-essential cookies or marketing communications

To exercise these rights, contact us at info@nimbusrooftech.com.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

9. Children's Data

Our website is not intended for use by children, and we do not knowingly collect personal data from anyone under 16 years of age.

10. Security

We implement appropriate technical and organisational measures to protect personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. The latest version will be posted on this page with the revision date.

For questions regarding this Policy or our data handling practices:

Nimbus Roof Technologies Ltd

Chroma House, Shire Hill, Saffron Walden, Essex CB11 3AQ

Email: info@nimbusrooftech.com

This Privacy & Cookie Policy should be read alongside our Website Terms of Use, which govern general use of our site.

Version: 1.0

Last updated: 6th October 2025